12/13/05

     My experience at the College of Business Administration (CBA) with the Technology Group has provided me and my family a future.  The Technology Group manages and maintains the servers and computers for CBA.  The students at the Technology Group were broken into three different categories, Classroom Support, Desktop Support, and Systems Administrators.  Most students start at the Classroom Support level, and that's were I started.

    Classroom Support manages and maintains the all multimedia classrooms for CBA.  CBA has 19 multimedia rooms that have computers, projectors, VCRs, DVD players, and surround sound.   With Classroom Support, I learned how to troubleshoot multimedia equipment within a classroom.  Within three months I was moved up to Desktop Support.  The move up was partly because of my ability to learn quickly and mostly because there was a shortage on Desktop Support.  Desktop Support manages and maintains the computers for the faculty, staff, and the computer labs.  I received most of my experience with computers on this level of support. 

    After 18 months of being on Desktop Support, I was moved to Systems Administrators group.  The Systems Administrators were responsible for all the servers and computer lab images.  My main responsible was to create a computer image for the computer labs and assist in imaging all the computer labs.

    With the experience at CBA and finishing my degree at TSUD, I was able to get a job at Globe Motors as a Network Support Technician.